Bilingual Senior Process Analyst - **Remote Work**

DRUMMOND

We're glad to have you here! Drummond is a company specialized in accounting, legal, and consulting services, with a focus on cross-border transactions. Our goal is to support organizations operating in Brazil and the United States.

We have a team of highly skilled professionals who work quickly and effectively to fill gaps in the market. Our commitment is to meet the needs and expectations of our clients with quality and precision.

If you're looking to grow and develop in a solid company, sign up below and explore the available opportunities on our portal: https://drummond.solides.jobs/

RESPONSIBILITIES

·         Analyze, diagnose, organize, prioritize, and implement process improvements, contributing to efficiency and quality in deliverables.

·         Collect and document functional and non-functional requirements from stakeholders, ensuring that proposed solutions align with the organization's expectations and needs.

·         Map, analyze, and redesign business processes using appropriate tools and methodologies (BPMN, Lean, Six Sigma, among others).

·         Develop descriptive documents for operational procedures (AS IS, IS, and TO BE versions); create flow diagrams and document business processes using modeling tools to visualize, formalize, and communicate how processes should function according to the organization's objectives.

·         Ensure smooth change management related to the implementation of new solutions and processes, supporting user acceptance.

·         Provide analytical support and insights to assist in strategic decision-making related to projects, including resource allocation, initiative prioritization, and ROI assessment.

·         Monitor and evaluate the performance of implemented processes, suggesting continuous improvements and adjusting solutions as needed.

·         Conduct surveys, planning, and validation of the quality of implemented improvements

REQUIREMENTS AND QUALIFICATIONS:

MUST HAVE:

·         Bachelor's degree in Business Administration, Production Engineering, or related fields.

·         Minimum of 3 to 4 years of experience as a Process Analyst or similar roles, focusing on analysis, continuous improvement, and advanced knowledge of Problem-Solving methodologies.

·         Advanced knowledge of process modeling tools, continuous improvement methodologies, and familiarity with Agile frameworks.

·         Experience in mapping and improving operational processes, as well as project management.

·         Advanced English (will be assessed during the interview).

·         Ability to work collaboratively in a team, as well as independently, in a dynamic environment.

·         Proactive and solution-oriented attitude, with a mindset focused on continuous improvement.

·         Strong ability to build effective working relationships and collaborate with various teams and departments.

NICE TO HAVE:

• Experience with specific project management tools (Trello, Asana, ClickUp, Project, Kanban, among others).
• Proficiency in data analysis and KPI tools, including Power BI or similar.

DRUMMOND CULTURE

At Drummond, we promote a dynamic culture that values collaboration and partnership among employees, creating a stimulating environment where everyone can contribute and grow together. We offer the opportunity to work in the international market, which broadens perspectives and strengthens our team’s global vision. Additionally, our commitment to continuous development is evident through our training and skill-building initiatives, ensuring each team member has access to opportunities that enhance their abilities and boost their careers.

DIVERSITY:

We have an increasingly diverse and inclusive environment. We value diversity and are committed to promoting inclusion and equity in our teams. As part of our strategy for diversity and inclusion, we aim for societal representation in our workforce.

BENEFITS

·         Meal/Food Allowance: Flash Card

·         Health Plan - No cost to the employee

·         Psychological Support – Online platform

·         Life Insurance - No cost to the employee

·         Dental Plan – Optional

·         English and Education Subsidy - because we invest in those who make things happen!

·         TotalPass Partnership - because a healthy body and mind matter!

·         Quarterly Bonus - when eligible, according to internal policy (After 6 full months in the company)

·         Birthday Day Off (For you to enjoy with those who matter to you!)

·         Extended Leave: Maternity (6 months leave) and Paternity (20 days leave) + $350 in case of the birth or adoption of a child

·         Corporate University - to enhance your knowledge and strengthen your skills!

RECRUITING PROCESS:

·         Chat with people team

·         Chat with the position´s Manager

·         Chat with the Partner

Apply and good Luck!